The Jones Report: It's Hard Out There for a Game Journalist

Our industry's best writers are getting the squeeze from every direction these days. Is this still a viable occupation -- financially and spiritually -- for adults? Was it ever?
10/6/2009 8:46 AM | 65 Comments | Page 1 of 2

Scott Jones
Scott Jones
Status: Coffee makes me feel 4-percent sexier.
Not too long ago a publicist/marketing type reached out to me privately and asked me to reconsider a review score that I'd given to his company's game. Yes, this person was asking me to tack a few points onto my score, because he felt like I hadn't been entirely fair to his title.

If you've ever wondered if this sort of thing happens, now you know.

This PR/marketing person explained that he and "the team" were upset not necessarily with my score, but rather with how my score impacted their game's Metacritic score. My score was low enough to sandbag the game's overall Metacritic score to -- get this -- below a 90. Anything below a 90, or nine out of 10, apparently is considered a marketing failure these days.

I did the right thing and referred him to my editor. The editor stood by the score, as editors do. End of story.

Then it happened a second time. Another PR/marketing type reached out to me with the same request from a completely different publisher, again for Metacritic-related reasons.

Jones Report
"Stop pointing that magical flashing gizmo thing at me, damn it!"
After 10 years in this business, I've had game developers howl at me, expressing their disappointment in a review of mine. I get that. It's personal for these guys. They work on a game for years, they live and breathe it; who am I to come in and say critical things about it? But PR and marketing people? It's a brave, new world.

One publicist quietly went away. But the other -- let's call him "Don" -- started to argue with me via e-mail, stating at one point: "Look, I'm not going to blacklist you for this, but I think you really needed to look more closely at this game."

And there it was. The most dreaded word in all of game journalism.

Blacklist.

After a decade in this business, after years of working with this particular publisher and with Don personally, does the term "blacklist" really need to be invoked? Is that necessary?

After going back and forth with Don, the argument petered out, the review score stands, and the Metacritic rating for this game remains something that Don and his team are still disappointed in.

Yes, this is more evidence that Metacritic, that great equalizer that presumes that all reviewers perceive the world from a single, universal point of view, is unhealthy for the medium. I know that stakes are high these days. Games cost a ton of money to make. The marketplace is crowded. I get all of that. The logical extension is that the screws are being turned on public relations and marketing people to deliver a certain Metacritic ranking. If they don't, they get heat.

Don got heat. And he passed that heat onto me.

Reviewing games is a privilege. It's something anyone reading this, at one point or another, has no doubt fantasized about. It's like being a beer taster, or a research-and-development person for a toy company. It is still genuinely shocking to me sometimes that I can make any sort of living doing this.

For years I scraped by, writing free reviews for sites like GameCritics.com in the evenings while working as a low-level editor for a rotten magazine during the day. Sure, I earn a steady paycheck now -- bless you, Uncle Crispy -- but I'm still a long way from what most people would describe as "doing well." Before I worked for CG, I was earning between 15 and 20,000 dollars a year as a game journalist. That's below the poverty line in New York City.

With the ongoing collapse of print media, and the vagaries of the Internet -- prices for blog posts, features and reviews can pay between zero dollars up to many thousands of dollars -- no one seems to know what a piece of writing is worth on a dollars-and-cents level. There are no parameters, no guidelines; there never really have been any.

Playing a game and writing about said game is a massive, time-consuming endeavor. On average, a game takes 10 to 15 hours to get through, give or take another hour or two for multiplayer. Tack on an additional two or three hours to write about said game, and now you're easily approaching the 20-hour mark. And forget massively-multiplayer online games. Word of advice: Never agree to review an MMO. Don't even think about it.

Jones Report
"Wow, this game articulates something unique about what it's like to be a septuagenarian."
For the reviews I referred to earlier, I was paid a total of $50 each. That's 20 hours of work for $50, or $2.50 per hour. Over the years, I've made less than this. Far less. I once received a check from a magazine, more than a year after writing the review, for $15. These days, you're usually lucky if you get paid at all for your work. I've had countless publications over the years either fold before they could pay me, or else make it so difficult for me to get paid that I eventually stopped pestering them with phone calls and emails and conceded defeat.

If you're considering a career as a game journalist, think about this: You might or might not get paid $50 for 20 hours of work only to 1) typically receive a string of venomous reader comments that usually question your sexuality, your sanity, your sobriety, your ability to do your job, and/or all of the above; and 2) receive a browbeating from people like Don who feel the need to tell you that they aren't going to blacklist you because you ruined their game's Metacritic party.

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Comments

  • TaintedKane
    TaintedKane

    1/12/2010 6:49:13 PM

    When I first started university my major was history and I was planning on getting into library work. After working in my university's library (still am working there) for 2 years I am absolutely miserable.

    Since April of 2009 I've been writing for my campus newspaper in the tech and sci section and did not like that too much. But since November 2009 I've been writing with other people online I have been having a lot of fun. Right now I've been given a chance to write for money but it is about $2-$25/piece. I consider this to be pretty lucky since I have less than a year of experience writing about video games. I've been having fun though but will I break through and do this for a living? I hope so and I'll continue to try but I also have that nagging feeling that I will not. So I think I'm doing the smart thing of going after what I want to do ultimately, as well as, keeping my options open for another career.

    If anyone is willing to give me some pointers or advice I would greatly appreciate it. email is thomasriess@terminalgamer.com

    Reply »
  • i3lacki3eard
    i3lacki3eard

    1/12/2010 2:25:23 PM

    @Tom Ohle:
    From your artical you linked I have to point out something.

    "sometimes you guys really don't help with this, by the way, play the damn game!"

    Here is the gamer's point, and why it is getting harder for John Q. public to follow or believe gaming journalists as a respectable source of information

    Now to the Dad/Gamer/Grandma forking over $60 for a game that they read a review on to see PR and gaming journalists as treating the whole thing as a cozy you scratch my back, yadda yadda yadda, GAME, it only strengthens the believe that the reviewers are in "bed" with the publishers and/or PR team."I" know how it works, you know how it works, but the general buying public does not and when they see things written out that way it only helps to foster bad will and distrust among the customer, who is the one person everyone is trying to make happy in the first place.

    Reply »
  • Lavoscloud
    Lavoscloud

    12/28/2009 4:54:08 PM

    "We need adults filling these roles, not inchoate 20-somethings anxious to declare that Modern Warfare 2 has "the best graphics ever."

    I feel you Scott, I really do. A lot of writers out there are too young and too inexperienced. However, please take caution with associating age with lack of talent. I am one of those 20-somethings, and there are some 20-somethings that actually know what they are talking about. It's really frustrating when someone berates you for only your age and not for your work. Just sayin'.

    But yeah, being a writer is a tough gig that doesn't pay well. At least you're getting paid though, there are a lot of us out here that would love to be in your shoes and have stupid commenters attack our intelligence.

    Reply »
  • ZeitgeistReview
    ZeitgeistReview

    10/12/2009 1:37:32 PM

    I am a relatively new video game reviewer as well. Though I am not a journalist, I make videos for my website, posted on YouTube (http://www.youtube.com/ZeitgeistReview). I just recently gave a poor rating to a game (Order of War) that many others in the field gave excellent ratings. I can completely relate to this article, especially the ending. I would be terrified if I were black listed from Square-Enix.

    Though, I would not change my rating of the game. I still didn't like it. Check it out for yourself, let me know what you think!

    Reply »
  • Matt Coughlan
    Matt Coughlan

    10/9/2009 6:53:02 PM

    @Pilgrim:

    I intended the word "devious" more with the "clever" and "cunning" meanings, and less with the "dishonest" and "corrupt" implications.

    Meaning, a person needs to have some level of selfishness, and that self-regard does not automatically equate to a lack of integrity. In this case, the game journalists want money, the publishers want money, the PR reps want money, the consumers want money, and bickering over who is the most morally superior leads to demonizing entire swathes of people that most likely don't deserve it, and in the end does no one any good.

    Reply »
  • Crispy Specials

  • Pilgrim
    Pilgrim

    10/9/2009 5:15:06 PM

    Maybe I'm just naive then, but I'd like to believe some people have integrity.

    Reply »
  • Matt Coughlan
    Matt Coughlan

    10/9/2009 3:58:02 PM

    Whenever money is involved, it's fair to say that everyone is equally devious.

    Reply »
  • Pilgrim
    Pilgrim

    10/9/2009 10:40:15 AM

    @BubbaNZ

    so, writing for a magazine or website automatically qualifies someone as a "hack?" That's pretty insulting to a lot of people, not the least of which are the writers right here at Crispy who bust their asses.

    The Kane and Lynch thing was ONE incident, that was blown WAY out of proportion and self-corrected by the website. It doesn't tarnish the reputation of all the GOOD reviewers on that site, and there are many. I find Gamespot reviews are quite reliable and usually on par with my own opinion.

    Reply »
  • Je-Tze
    Je-Tze

    10/9/2009 4:12:28 AM

    METACRITIC is an excellent RESOURCE. I see a lot of misplaced bagging on it. It is a very transparent site, which brings together consumer reviews with a large set of known published reviews, with links to the text of each one. It's easy to see where you more trusted venues fall in line with the score. It's easy to click through and read unfathomable amounts of text reviews, and see what backs up the scores. It's easy to compre a huge number of review authors on any given game to find out which ones suit your tastes/mindset/standards of integrity. Yes publishers/marketing/PR abuse and misuse it, but it's akin to claiming that Bittorrent is bad because of the ways it gets misused. The current gold-standard of a quantitative review score for what is inherently a qualitative experience is deeply flawed, but also deeply ingrained in our culture an in evaluative journalism across most fields. Metacritic at least gives me a way to easily compare all of the perpetrators of this method and glean what useful info may be available. This method will unfortunately be the industry standard until/unless gamers(consumers), devs, and THE PRESS demand something different and more substantial and qulitative and critical from publishers, mmarketers, PR, and THE PRESS. I don't really see that coming anytime soon, but we can always hope.

    Reply »
  • BubbaNZ
    BubbaNZ

    10/9/2009 12:00:30 AM

    @CG-Prophet and Pilgrim

    Well, if you prefer to read a small number of reviews by a few hacks who only get to spend at most 10 hours on a game, be my guest.

    As an admittedly extreme example of why I don't, take CA's PC game Empire Total War:

    Empire Total War - Metacritic:
    Critics: 90, based on 62 critic reviews.
    Consumers: 67, based on 1921 user reviews.

    Empire Total War - Amazon
    Amazon: 2.5 stars based on 397 customer reviews.

    The 'professional reviewers' who gave Empire 90+ failed to mention that particular game's bellyful of bugs and woeful AI at release. Since release on 3 March it has had 11 bug patches -- including five major ones -- and is at the time of writing only now by common consent reasonably stable and a challenge.

    So I'm saying I prefer to rely on much larger and less biased sample base. Sure, there are a smattering of wackjob user reviews, but they are easy to filter out -- by grammar and spelling failures usually.

    And please don't mention Gamespot and professional reviews in the same breath -- you plainly haven't heard of the Jeff Gerstmann Kane and Lynch controversy. That's worth a Google if you haven't.

    And whatever you like to think, user reviews do matter to developers. Go read Creative Assembly's latest blog post by its Creative Director on the Total War site.

    At the end of the day I'm not saying you ignore one or the other. These days one can't rely on objectivity from anyone, so the most rational course as a consumer is to cast your net as wide as possible.

    Reply »
  • Crispy Specials

  • KingArmery
    KingArmery

    10/8/2009 11:30:44 PM

    @CG-Prophet:
    ...especially when it's one huge run-on sentence.

    Reply »
  • Mike_1992
    Mike_1992

    10/8/2009 11:08:48 PM

    Hey Scott, Strong article. I'm Mike, you said to email you after Fan Expo from Toronto back in August & the email you gave me didn't work when I sent something & because I honestly want to work as a game journalist for my future & you said you would give me some tips and I won't be a kid who says Modern Warfare 2 has the perfect graphics of all time. I'm willing to work really hard to be a Game Journalist and I hope you can help me become a kick ass one like yourself. Please get back to me as soon as you can. Email me at expert_guitar_1992@live.com, thanks for the article too. strong words. - Michael W. V. Dulson

    Reply »
  • CG-Prophet
    Game Trust Member
    CG-Prophet (Game Trust Writer)

    10/8/2009 7:53:09 AM

    @BubbaNZ:


    User reviews are more credible? Yeah... I particularly love the ones written before shit is even released. Those are awesome.


    Reply »
  • Pilgrim
    Pilgrim

    10/7/2009 9:52:12 PM

    @BubbaNZ

    Sorry, but I'll take a "pro" review from s seasoned writer who plays games for a living anyday over an Amazon review, unless "OMFG Smash Bros is teh best fiter game evAR + it haz Sonicz!!" counts as a credible recommendation. If you look at a site like Gamespot, for example, many games are given either a 10 or a 0 out of ten by fanboys (sometiimes before the game is even out) or because they just bought it and are still in their new game "high." Pro reviews are reliable if you know which sites and reviewers you can trust or have tastes in common with.

    ..and noone's really expecting "rich" but writers have mortgages or rent and kids and bills to take care of too. You need to be able to get by.

    On a side note, I quite enjoy when a site will go back and review a game three months or so after it's out as a retrospective... because a lot of games lose their sheen after a little while and it's kind of nice to know how they held up over more than a 48 hour play session.

    Reply »
  • BubbaNZ
    BubbaNZ

    10/7/2009 9:18:36 PM

    Dare I say 'boo hoo'? Writing's never been a profession to go into if you want to be rich. And, to add even more yellow rain to your parade, I pay little attention to the 'pro' reviews anyway, knowing full well they have little time and in many well-known cases, commercially-biased editorial overrides. If one's prepared to wait a few weeks, Metacritic, Amazon and other consolidated sources of users' reviews are a much more credible guide to games' bugginess and hidden faults. I suspect I'm speaking for a sizeabe constituency.

    Reply »
  • Crispy Specials

  • RyanKuo
    Game Trust Member
  • CG-Prophet
    Game Trust Member
    CG-Prophet (Game Trust Writer)

    10/7/2009 6:10:31 PM

    @dasbots:

    Hey, there's no place for that? You're here now. If you need an example read John Teti's Lost Planet 2 preview.

    Reply »
  • dasbots
    dasbots

    10/7/2009 5:59:40 PM

    @mishamasha:

    Unfortunately there's no audience for option #2 among gamers. As a group, gamers don't like criticism that attacks the foundations of their establishment. In catering to this audience for so long, gaming journalists have backed themselves into a corner from which it's impossible to attack a well made game. Michael Bay movies are carefully crafted polished pieces of nothing, and serious reviewers have no problem calling him out for it. But god forbid a game reviewer do that to an uninspired game that plays well.

    Reply »
  • iocat
    iocat

    10/7/2009 5:07:06 PM

    @mishamasha: I think you left out the most important journalism cognate to games writing -- the sports writer. He got into because he loves sports. He may even love the team he covers. He loves the free tickets, the access, the travel, the hobnobbing with his heroes.

    But how hard is it for him to write the tough stories? How far can he push it? Since he's writing for fans, is there any reason to push it, anyway?

    There are reams of books on ethical sports reporting, game journalists would be smart to read them.

    Reply »
  • girlgamer21
    girlgamer21

    10/7/2009 4:34:15 PM

    @ScottJones:

    i thought they would have payed for you to go to Tokyo well that sucks monkey balls :(

    Reply »
  • Crispy Specials

  • JasonMcMaster
    Game Trust Member
    JasonMcMaster (Game Trust Writer)

    10/7/2009 4:30:00 PM

    @mishamasha:

    Ah! I misread you. I agree that we are often represented by a group of guys who cry out for respect and then does everything within their grasp to act like fools.

    Reply »
  • girlgamer21
    girlgamer21

    10/7/2009 4:28:44 PM

    Spaghetti-O's are good

    Reply »
  • BlakeSnow
    Game Trust Member
    BlakeSnow (Game Trust Writer)

    10/7/2009 4:27:54 PM

    Candid topic, Scott. I think the solution is to Always Be Closing while approaching outlets with fresh ideas. It's tough out there these days (I know I have to scrap harder to find work). But as long as people buy games, there will be money in this industry. And where there's money, there's opportunity.

    Reply »
  • girlgamer21
    girlgamer21

    10/7/2009 4:22:33 PM

    you quoted my sister thank you Mr.jones:d

    Reply »
  • mishamasha
    mishamasha

    10/7/2009 4:12:01 PM

    @JasonMcMaster:

    No, I'm saying games writers have a choice:

    1. Get lumped in with the likes of the tech, travel, motoring, fine dining etc press - where it's junket central and the story is often focused through the personality of the writer.

    2. Take the rockier road where you report on issues in the industry, pinpoint areas which need addressing, and if you're in a evaluative role - don't just settle for talking about the plot, graphics, audio and multiplayer but rather be brutally honest about whether people will get their $50, $60 or (whatever)'s worth out of the game. Paint a picture.

    I'm not saying there's anything wrong in pursuing the gaudier path - however game journos cannot expect the benefits of (1) AND regard their work as Pullitzer material.

    Personally, I really have an issue with the "people inevitably want more" view - how does that service your readership? At one point does your body of work start suffering because you're busy pursuing "more"? Not arguing against its presence in human nature, just suggesting if they want to write enduring, relevant work a journalist can go a long way by eliminating ego and the "me" from the equation.

    Reply »
  • Crispy Specials

  • Alienstout
    Alienstout

    10/7/2009 3:57:53 PM

    @mishamasha:

    I think you're onto something here and you can certainly see it with a few of the more famous "writers" out there. They are, by-and-large, attention whores. I'm amazed a guy like Totilo can fit in the door with the rest of the egos over at Kotaku.

    Regarding the money game journos make, this can be explained easily at this point. The barriers to entry are next to nothing. Any schmuck can get a domain and "write" about games. PR outlets like Gamespress make it even easier. I should know, I'm a schmuck like that. Luckily for me I have another job that pays the bills.

    Honestly, if my kid told me he wanted to be a games journo I'd tell him to just go to school and be a theater major because that has about as much chance of success as writing about games.

    Reply »
  • JasonMcMaster
    Game Trust Member
    JasonMcMaster (Game Trust Writer)

    10/7/2009 3:49:49 PM

    @mishamasha:

    Are you saying that journalists in all other fields are simply in it to find the truth and fame or fortune doesn't work its way in? Simple human nature dictates that people want more,no matter what they have.

    Reply »
  • mishamasha
    mishamasha

    10/7/2009 3:11:22 PM

    One thing I've learned in nine+ years of writing about games is the capacity for some games journos to overstate their place in the grand scheme of things and/or bemoan their lot is breathtaking.

    The current state of games writing can best be defined as entropic (Officials) or gratuitously, obnoxiously,self-aggrandising. Real journalists don't seek to popularise themselves, their goal is to meant inform their readership. Our biggest names count among them a part time marketing adjunct if you have the dollars to have him "host" your events and a chap who sees no irony in BBQing a $200 PR stunt cheque a few months after tripping to Monte Carlo on a publisher's dime.

    It's not these people and their ilk are *evil people* - they're often super smart, engaging and great ambassadors. They aren't doing true journalism, more an embedded, marketing-driven compromise. Given their success, perhaps that's what readers want in between their witty, abuse-laden Yahtzee rants. But if this is the cream of the crop, no wonder PR drones think we can be pushed about.

    The notion of a journalist gaining cred by stating they don't want to work as a game developer highlights the dire state the trade is in. Why would you want to work ungodly hours when you can splash about in wading pools in Times Square with cute Nintendo flacks anyway?

    Blacklisted? So what? Better to be blacklisted as "ethical" than embraced for being a puppet. The "access" you're missing out on - the odd "exclusive" fed to you by PR. Whoopeefuckindo.

    True journalism isn't shameless self-promotion and sensationalist traffic grabbing. It's thankless, often alienating work. If games writers want a part of that, best be prepared to work for low wages and limited audiences - the current style of "journalism" in vogue is 180 degrees away from it.

    Reply »
  • FGR_Huckleberry
    FGR_Huckleberry

    10/7/2009 2:59:58 PM

    Great article Scott. I just began writing a weekly Op-Ed column for EpicBattleAxe as an aside to my main endeavor; I am 37 years old and have also been playing games since the 2600; And I am passionate about the state of gaming media, although my bent is largely radio. I agree that the direction gaming media is headed is concerning and it needs to be tended too. There are a million outlets for media related to gaming, but only a handful of high-quality venues run by adults with a professional ethic and an eloquent vocabulary, and the number grows smaller every day. Those outlets need to be not only honored, but tended to and grown with care. There is a large audience of gamers who crave well thought out, thoroughly researched, and carefully written gaming content that comes from a place of experience which provides context. This is what we should all aspire to, despite the windmills of the previous comment.

    And, oh yeah, Metacritic is truly a joke. Its remarkable economic influence is both disturbing and typical. It is a sad state of affairs when this homogenizing aggregator drives industries.

    Reply »
  • ScottJones
    Game Trust Member
    ScottJones (Game Trust Writer)

    10/7/2009 2:49:33 PM

    @iocat:

    I love this:

    "Most freelance pays 50 cents to 1 dollar a word -- unchanged since the 1950s!!"

    Reply »
  • Crispy Specials

  • ScottJones
    Game Trust Member
    ScottJones (Game Trust Writer)

    10/7/2009 2:47:39 PM

    @Matt Coughlan:

    More like 98-percent, Matt.

    I play through so much shit, especially now that I'm working with Vic on Reviews on the Run.

    But when games are good, MAN are they ever good.

    Reply »
  • ScottJones
    Game Trust Member
    ScottJones (Game Trust Writer)

    10/7/2009 2:46:33 PM

    @cardcheat27:

    I paid my own way to Tokyo this year. That's 3K out of my own pocket, just so I could show my face at an industry event and file some stories.

    And, honestly, the more successful you become in this business, the less time you have for b.s. dinners and silly press junkets.

    With the economic downturn, I think a lot of companies, like Sony, have done away with the b.s., and gotten more serious. It's less about handing out free, hideous XXXXXL T-shirts, and more about the games.

    As it should be.

    I do get the occasional gratis dinner, but that's extremely rare now. Most nights, I'm home working, trying to meet my deadlines, hoping to stay ahead of the curve.

    -jones

    Reply »
  • w1ndst0rm
    w1ndst0rm

    10/7/2009 2:36:28 PM

    Just read the LA Times article that ended with this, ""Game journalists are so jaded," said George Ngo..."

    Ouch. Still true(?)

    The article is over seven years old and talks about over a decade of games journalism. Does this mean that two decades later the same problem is still here only the players are different?

    Hey Scott, out of curiosity what, if anything, did 'Don' prime the pump with? Not an accusation, just wondering.

    Reply »
  • Matt Coughlan
    Matt Coughlan

    10/7/2009 2:35:54 PM

    BTW, I worked as a video game tester, and whenever I told anyone I was, the inevitable reply was, "That must be fun! You get to play games all day!" Which completely invalidated the mind numbing boredom inherent in looking at one game 100 hours a week for a year.

    So I fully empathize and respect the time spent reviewing video games, because that full 20 hours per game is work, even the time spent playing.

    After all, 90% of games are crap.

    Reply »
  • JasonMcMaster
    Game Trust Member
    JasonMcMaster (Game Trust Writer)

    10/7/2009 2:27:50 PM

    @cardcheat27:

    I realize this was for Scott, but I wanted to throw this in:

    That basically applies to how many people in this business? the top 2% most of the time? It's not all sunshine and free dinners for everyone. Some of the finest writers in the business aren't constantly flying back and forth around the world or enjoying champagne while eating appetizers off of a strippers ass on the dime of whoever has the biggest game.

    Not that I disagree, but when you hit above the 30k poverty line, things start to skyrocket a bit it would seem. Under the 30k line? You're not worth their time.

    Reply »
  • Crispy Specials

  • cardcheat27
    cardcheat27

    10/7/2009 2:18:08 PM

    @ScottJones:

    A Quick Questionnaire:
    1) Ever been to Tokyo on a video game company dime? If yes, proceed to question 1A.
    1A) How many times?

    2) Have you ever traveled to any other destinations paid for by a video game company? If yes, proceed to question 2A.
    2A) Where? How many times? If you run out of space, please use back of paper.

    3) Ever been to a Super Bowl courtesy of a video game company? WWE event?

    4) Ever had dinner at a five star restaurant paid for by a video game company/publicist? Drinks?

    Please total the cost of these "gifts" and add it to the $30K "poverty" that you live in.

    This is how the game company pays you. You call it journalism. They call it "freelance marketing." And when you botch the job (ie give the game a crap review), they get snippy. "Blacklist" simply means a pay cut.

    Reply »
  • iocat
    iocat

    10/7/2009 2:06:05 PM

    As a former game mag editor I can tell you, you definitely don't get into games journalism for the cash! I found a notebook recently from someone's journalism class from 1982. I flipped it open and saw the words "Most freelance pays 50 cents to 1 dollar a word -- unchanged since the 1950s!!"

    Most game journalism pays less than that, 27 years later!

    The trend we're seeing of some serious critics (like Steven Totilo) who have publicly said they have no desire to ever make games is a good one. But at the same time, journalism is an awesome way in and a fantastic education for someone who wants to be in the game industry on the production or publishing side, so I don't think it's merely the cash factor that drives people "out" of journalism. For some, even great writers and editors, game mags and websites are not the last stop for them.

    FTR in ~10 years of journalism, I never saw a review score change or a "blacklist" threat hold. Over-reliance on metacritic is a big issue, but smart devs now define meta-critic type quality bonuses on just a few pubs or sites with a contractually agreed on math scheme (eg 3 out of 5 = 70, not 50, when computing averages, etc).

    Lastly, I'm one of the dinosaurs who remembers the 2600 and has started in games journalism before the PS1 launched (barely). And Modern Warfare does have the best graphics ever! ;)

    Reply »
  • Tom Ohle
    Tom Ohle

    10/7/2009 2:02:34 PM

    @ScottJones:

    I did a little write-up on blacklisting on my blog a while back... http://evolutionofpr.com/?p=151 (sorry for the shameless self-promotion, but at least it's relevant).

    Not sure if it provides any further insight into what PR folk have to deal with -- in this case, specifically regarding blacklisting.

    Reply »
  • JasonMcMaster
    Game Trust Member
    JasonMcMaster (Game Trust Writer)

    10/7/2009 1:49:10 PM

    @Tom Ohle:

    Sadly, no. There are enough star-struck fans that can piece together a passable review to keep the prices down. Sites that are more discerning will usually pay more for the level of quality, but as long as the giants of our industry keep churning out fan coverage in lieu of journalism, we're going to see more people switching sides.

    I'll be honest, anyone in journalism that was offered a position on the development side would almost have to be crazy to turn it down. You'd still be able to work in the field that you love, well I would assume it's loved, and make more money.

    Reply »
  • JasonMcMaster
    Game Trust Member
    JasonMcMaster (Game Trust Writer)

    10/7/2009 1:40:23 PM

    @ScottJones:

    I agree that some of the coolest people in the business are certain PR folks. Some PR outlets are absolutely a pleasure to deal with - they don't dick you around, ignore your emails, try to lean on you or vaguely threaten you. Then there's the others. I won't name any names of course, but I know one large publisher that makes fear and bullying their stock and trade, and it does them a disservice.

    I think the big point they're missing is that, and this is not something I advocate just as much as I can't stand blacklisting, journalists DO decide the scores of your games. Not everyone in this business is a professional on our side just as much as on the PR side, if not much worse. You screw over enough people, your scores may hurt. It works both ways.

    Reply »
  • Crispy Specials

  • ScottJones
    Game Trust Member
    ScottJones (Game Trust Writer)

    10/7/2009 1:37:52 PM

    @cardcheat27:

    Ah. Tom HamGate rears its ugly head finally.

    If you haven't read this, do so now.

    Great link.

    -jones

    Reply »
  • dasbots
    dasbots

    10/7/2009 1:35:36 PM

    I used to work full-time as a "gaming journalist" and made a pretty decent living at it too. Video game journalism is a wasteland of talent. Lacking any real talent and thus credibility from the mainstream, gaming journalism was forced to build it's foundations on access, which was granted to unwavering enthusiasts. The entire field, with very few exceptions, most of whom are actually bloggers, are hacks who are myopically enthusiastic about video games. They are not writing because they think their reviews can improve or influence the direction of the industry and, as a group, they have little or no tolerance for the healthy internal debates that grow and artform. They want to see the games early and love them. Video game journalism was a sham from the start. The only difference is that the audience for it has grown older, and now realizes how wholly insubstantial the foundations, upon which this enterprise rests, are.

    Reply »
  • cardcheat27
    cardcheat27

    10/7/2009 1:23:34 PM

    @ScottJones:

    Game "journalism" died here:
    http://articles.latimes.com/2002/apr/08/news/mn-36775

    Reply »
  • cardcheat27
    cardcheat27

    10/7/2009 1:21:02 PM

    @ScottJones:

    Reply »
  • ScottJones
    Game Trust Member
    ScottJones (Game Trust Writer)

    10/7/2009 1:13:14 PM

    @NeoDodge:

    Elitist bastard? No, no. Far from it. Just a humble writer doing what humble writers do best: Questioning his worth.

    The idea is to elevate the conversation, to articulate things about our medium and industry that haven't been articulated before.

    That's what I try to do.

    And I make jokes sometimes when I should be saying something serious or genuine.

    We all have our faults, sir.

    -jones

    Reply »
  • Crispy Specials

  • ScottJones
    Game Trust Member
    ScottJones (Game Trust Writer)

    10/7/2009 1:08:21 PM

    @unangbangkay:

    There are some terrific PR people out there. Some of my closest friends on earth work in PR. No joke. I love them dearly.

    I see how hard they work, and I've seen some of the shit they have to deal with.

    That said, there does seem to be a newfound cockiness in PR, as if they can sense how vulnerable journalists and writers are these days.

    Some PR people--not all--are becoming bullies.

    I'd like to see someone write a story about the realities of working in PR.

    Any takers?

    You can write anonymously, if that makes it easier. Ping Elise.

    -jones

    Reply »
  • ScottJones
    Game Trust Member
    ScottJones (Game Trust Writer)

    10/7/2009 1:03:17 PM

    @Tom Ohle:

    I don't have a solution, Tom. All I can do is start the conversation. I think it's an important conversation.

    Am I worried about being an old, sad man who lives alone with his cats and his games and--to borrow from DiTrent--eats Spaghetti-O's from a can?

    Absolutely terrified.

    I don't know what's going to happen to me.

    I don't like what's happening to my peers these days.

    Maybe James Fudge is right. Get a decent paying job doing something that doesn't make you sick to your stomach, play your games at night, write about them on the side.

    I hear the Post Office is hiring...

    -jones

    Reply »
  • Jhaer
    Jhaer

    10/7/2009 1:00:50 PM

    "Mamas, don't let your babies grow up to review video games..."

    Reply »
  • Tom Ohle
    Tom Ohle

    10/7/2009 11:04:51 AM

    @JasonMcMaster:

    Yeah, long-time lurker, very infrequent poster. :P
    Do you realistically see the "big" games sites upping their writing rates to match those dished out in Hollywood, for example? (I actually have no idea how much entertainment writers make, but I assume it's a lot more than games journos).

    Reply »
  • JasonMcMaster
    Game Trust Member
    JasonMcMaster (Game Trust Writer)

    10/7/2009 10:26:14 AM

    @Tom Ohle:

    First, hey Tom, glad to have you here!

    You've hit upon one of the big irritations to a lot of writers - "You play games for a living so you have no right to complain." Which, to an extent is true, but not any more than the other critics of the world, or hell, professional athletes. The difference is that gaming, though it has grown, isn't taken seriously as an industry by the general public. Most entertainment industries have faced this, so it should only be a matter of time.

    Reply »
  • Crispy Specials

  • Tom Ohle
    Tom Ohle

    10/7/2009 9:33:48 AM

    What's the solution, Scott? Until outlets pay more -- which isn't likely to happen under the current ad market -- games journalists just aren't going to get much value out of their jobs.

    The ignorant would look at it and say, "well, you're playing a game, which you'd be doing anyway, so that time doesn't count." That's fine when it's a GOOD game, but when playing the game itself is a chore it's obviously a less favorable situation. How can games writers actually get their share of the ridiculously large pie that is video-game-industry revenue?

    Reply »
  • JasonKill
    Game Trust Member
    JasonKill (Game Trust Writer)

    10/7/2009 7:11:48 AM

    @unangbangkay:

    If you re-read my comment, you'll notice I wasn't making any sweeping generalizations based on the one "Don" example. I've worked with scores of publicists over the course of my career in the publishing industry. Many of them are perfectly decent people trying to do a job that puts food on the table. Some of them became friends after we'd worked together long enough. Even still, some of them would exhibit moments of shocking pettiness and seemed perfectly willing to stoop to tactics of persuasion that should be out of bounds—threatening not to advertise or send you product if you don't give their client's project a 90-minute Swedish massage, etc. Those people—and, thankfully, they constitute a brash minority—are content with sacrificing the respect of the journalists they serve.

    Reply »
  • NeoDodge
    NeoDodge

    10/7/2009 6:40:50 AM

    I'm starting to feel like an asshole, always commenting your posts this way, but then again, that may mean there actually is a noticeable pattern.
    My question is, after raging against "fulltime gamers" the "you never gonna get laid" way, and now qualifying your younger peers and journalist wannabes as downright n00bs (being politically correct doesn't make the comment any easier most of the time, but I thank you for my learning a new word today), do you still count yourself as part of the mature, adult side of the demographic ?
    If your critical abilities are being recognized as of now, showing in your being actually paid for your work, does it mean that you've never been an inchoate (still sounds new in my mind) 20-something yourself ? Do you possibly mean that no one under your age and experience, no matter what diplomas or cred they might have earned, has any right to express himself on the oh so serious matter of videogames and get paid for it ? You're beginning to sound like an elitist bastard to me.
    I understand your concern about the future of your profession. But seeing how you express it makes me less convinced that your article actually does any service to the situation.

    Reply »
  • unangbangkay
    unangbangkay

    10/7/2009 3:08:19 AM

    @JasonKill:

    Hey, Don's just doing his job, too. Look at it from his perspective: He's not paid to like the games he's asking reviewers to review. He's paid to get them good scores. He might not have the same passion for games that journalists and gamers have, but who ever said you needed to give a crap about the things you're running PR for? If you do it well, you do it well.

    I'm in marketing (and a bit of PR), and I f'ing HATE how everyone thinks we're the bad guys, that we're ruining games and are somehow dead inside. I could turn some of that back at you. Why do GAMERS care so much about metacritic scores? If you were more open to good games journalism and more intelligent critiques rather than a number on a site that judges games based on dodgy math, maybe WE wouldn't have to hound you about the scores. Maybe your publications would see that smart journalists and good writers are important, and pay them more. Maybe all we'd have to do is edit nice soundbytes and quotes to put on the back of the f'ng BOX.

    Scott said it. We don't do our jobs, we catch heat. And doing our jobs sometimes means turning the heat on the people who make our lives harder. If you're a good journo, you maintain your ethical stance, and the suits see that pulling those stunts is pointless. Maybe we'll get a chance to do it the "right" way.

    I'm lucky that I'm not in videogame PR/Marketing specifically, and that I occasionally get to write about games on the side. Just remember that we're people too, thanks.

    Reply »
  • DiTrent
    DiTrent

    10/7/2009 12:28:45 AM

    I have an incredibly stressful job in the pharmacy department of a mental health hospital. I can't sleep. I take shit from doctors, nurses, social workers, drug reps, and even my own colleagues all day long. I work several hours of overtime every week and my feet have been hurting for 3 years.
    One might ask me: Why don’t you just quit, you silly banana? Unfortunately the reasons aren't as noble as I’d like them to be. Twice a month I receive a decent paycheck in the correct amount, I have dental and drug coverage, three weeks of paid vacation a year and a good retirement plan. It's safe, it's secure, it's a good career, and it's killing me.
    Years ago I wanted nothing more than to be a writer. I gained my honors in English at university and I studied journalism post-grad. After years of being paid a pittance and of people telling me I needed "real skills", I started to panic. I began to envision myself at the age of fifty, still living alone in my shitty apartment and eating cold spaghettiO's from the can. At the very climax of my panic, I rushed out and enrolled myself in the first available course at a nearby technical college and I've regretted it every day since then. I've gotten to the point now where I care less about the money/security and more about the questions I will ask myself when I look back on my life: Did I take chances? Did I live the life I wanted? Did I follow my heart?
    I'm trying to say that I admire every one of you. You may be ridiculously underpaid, working 2 jobs, and feeling as though you have little to show for your hours of work. But you are living the life that you want. That takes balls, big balls.
    Keep up the great work, Crispy Gamers! Your fans appreciate you.

    Reply »
  • JasonKill
    Game Trust Member
    JasonKill (Game Trust Writer)

    10/6/2009 9:11:46 PM

    Scott, you're one of the good guys. Don has to go home with a filthy conscience at the end of his workday. And I love how he nonchalantly gives his blacklist cudgel a twirl, as though you couldn't buy his company's games at fucking Best Buy on the day they're released. Hysterical.

    Reply »
  • CG-Prophet
    Game Trust Member
    CG-Prophet (Game Trust Writer)

    10/6/2009 9:06:34 PM

    I worked for an outlet that I won't mention whose owner told me that he couldn't pay me the $3K he owed me because of 9/11. He went on to form a video game sports league. I wish him well, even though he made me miss a mortgage payment.

    It's tough out there. Go to college and become doctors and lawyers, kids. It's only going to get tougher and outlets that do pay you to write a review are going to pay less and less. My advice - get a job that can make your dreams come true and start a blog or join one and write about games for free - unfettered by those forces in this industry that want to manipulate your truth for their gain.

    Reply »
  • Michael Betts
    Michael Betts

    10/6/2009 8:24:57 PM

    You might be relieved to hear that a few hopeful game critics read more articles like this, and listen to more people like Shawn Elliot, than not. So, no, old man, it won't die, because writers like yourself are now, more than ever, going out on a limb to pass on your core values to a new generation.

    Reply »
  • Shimarenda
    Shimarenda

    10/6/2009 5:07:28 PM

    A thought-provoking piece. I think I can understand a bit of how you feel. I reviewed music free-lance back in the early 90s. It was a constant struggle to get paid, and my main outlet went out of business still owing me. Some of the assignments I did required pulling rabbits out of hats. The low point came when I interviewed a good friend, got back to my apartment to transcribe the tape, and received a call from the friend's lawyer telling me not to publish because label had promised the scoop to a major magazine.

    I went back to using my college music degree to mow lawns until I finally got a regular job.

    Reply »
  • Matt Coughlan
    Matt Coughlan

    10/6/2009 2:38:46 PM

    "Playing a game and writing about said game is a massive, time-consuming endeavor. On average, a game takes 10 to 15 hours to get through, give or take another hour or two for multiplayer. Tack on an additional two or three hours to write about said game, and now you're easily approaching the 20-hour mark."

    That's the issue right there. Compared to a movie reviewer or a food critic, who have to spend, at most, four hours per review, and you are spending five times as much effort as they do, and reap less rewards (since fewer people play video games than watch movies or eat at restaurants.)

    To the consumer, a review is a review is a review, regardless of what's involved. If a movie reviewer can write five articles on five different movies and get ad revenue for all five in the same time that you get revenue for only one, then you are destined to make one fifth what they make.

    So for video game reviewing to be profitable, either you need to spend less time on each review, which makes your assessment shoddy and half-baked ("The title screen was awesome!"), or video game reviews need five times as much revenue, either through ads, subscriptions, or PPV models. Though that too is equally unlikely, as long as your reviews look and act the same as a movie review.

    Or put another way, if one book takes 100 hours to write, and another takes 1000, and the first is more sought after, and they are both sold for 10 bucks, then the first author is going to make a bundle (now they can write nine more books!), and the other is going to wish they had shoveled chicken.

    Reply »
  • Pharaoh Brett
    Pharaoh Brett

    10/6/2009 1:51:50 PM

    Let's be honest with ourselves though. My dad gets off of work at 4:30. Comes home, plays with the kids and if he's lucky, squeezes in 18 holes on Tiger Woods 10. Twice a week at most. He works for the federal government in some kind of office capacity. Don't be fooled into thinking he's passionate about his job. My Xbox has been in my dorm room closet since August because I work part time and I'm going to school full time for a science degree. I have no illusions about how much Xbox I'm going to get to play once I'm in the work force.

    At the end of the day, you still get to play 15 hours of video games, write about it, and get paid. Yes, you went to journalism school for that. And you get paid a pittance. Still, if I played 15 hours of video games a week, I would fail out of school. I seriously love everything you guys do here and would be heartbroken if I woke up one day and Crispy Gamer was gone. It's simple economics, though. If reviewing video games for a living sucked or required 9 years of schooling like a physician or something, you would get paid a lot more for it.

    Reply »
  • w1ndst0rm
    w1ndst0rm

    10/6/2009 11:37:13 AM

    Question:

    Great piece and points and questions but do you know if the new youngin's are listening? Or are aware or care?

    An allegory:

    My wife and I are trying to teach our 11 year old why doing homework is important. He doesn't care or get it yet. But it is our job as the old ones to teach him. We are at the 'no video games until the homework is done' stage - the horror!

    A proposition:

    The alarm has been sounded and the klaxons are blaring. The easy part is past and now comes the hard work. The veterans need to play the role of the elders and pass on their life lessons. Go back and write up a piece on how this could be done. Should a course be added to current journo schools? Should the 'banner ad video game colleges' add their own journalism departments? Should the old guard start its own course and build upon their street cred and pass it on to the new writers in the form of a seal of approval?


    How about a multi-pronged attack? Set up the learning and call out the "Don's". Don't be subtle. I understand that a few might get blacklisted, war aint pretty, but if a majority of writers point out what is going on the PR people have to get the picture and buckle under the pressure of gamer disdain backed up with knowledge. Or is this part of the plan an ignorant daydream?

    Reply »
  • JasonMcMaster
    Game Trust Member
    JasonMcMaster (Game Trust Writer)

    10/6/2009 11:22:18 AM

    I've been in this business for about 7 years now and I couldn't agree more. I started out writing for small outlets and got my break with a bigger site after constant emails, sample articles and some mentoring from what turned out to be a couple of Game Trusters. One of the best pieces of advice I ever ignored was "don't join this field, it leads to misery and madness." At this point, I can certainly attest to the madness.

    One of the biggest issues with this industry is the fact that, when you start out, you're so excited to get games for free that they all seem awesome, and it's hard to give something a low score. Then, there's the emails and the review guides. The blacklisting, which I'm sure a large portion of us has experienced from one pub or another. Luckily, I'd like to think I stayed pretty fair from the beginning, but you can't say that for everyone.

    Most of us have second jobs, those of us who don't are very lucky. Most of my time in this industry has been spent writing reviews while avoiding my bosses gaze or staying up way too late to finish my latest assignment and being dead the next day. These kind of things, I always felt, eventually weed out those who lack the passion for gaming and writing. Sadly, passion doesn't mean talent.

    Of course, honestly, for all of its flaws and irritations, I never want to do anything else. I make money playing and recording video games. That's one of the coolest jobs in the world, and I love getting up and going to work. In the end, Pilgrim said it best with:

    "We're priviledged in being able to do what we do.. even at its worst, it beats pushing fried chicken over a counter, anyway. "

    Reply »
  • Pilgrim
    Pilgrim

    10/6/2009 10:47:07 AM

    As a former game reviewer, I can feel your pain... especially financially, I've spent a few years in that 20K tax bracket. A lot of what you refer to is true of any kind of writing. I'm a commercial copywriter working in radio now and I can pay my bills with my writing, leaving gaming as a hobby... but rhe onslaught of critisim and manipulation never stops... it's just part and parcel with having a creative job. People critisize my work and tell me what to say every single day... but I also know there's tons of young starving writers who would love to have my job. We're priviledged in being able to do what we do.. even at its worst, it beats pushing fried chicken over a counter, anyway.

    Reply »
  • eaglesmom
    eaglesmom

    10/6/2009 10:02:52 AM

    Great piece. Anyone who chooses to pursue a career in any form of journalism is essentially a slayer of dragons and a tilter of windmills. I dulled my sword on very young dragons and retired my helm long before games were something that required review. Let me say Intellivision. Combine the "Dons" with the "next rock star" generation coming from colleges and universities and I think we will see the continued demise of journalistic integrity and honest opinion pieces until they resemble nothing more than marketed hype created by in-house writers. When I left the journalism field my mom said she was happy I was getting a "real job". Nuff said.

    Reply »

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