From the Pulpit: Are Embargoes Really Necessary?

Do embargoes protect the press or make for lazy journalism?

by John Keefer, 9/19/2008 6:41 PM

(Page 1 of 4)

From the Pulpit
One of the first things that aspiring journalists learn about in school is the embargo, the concept of not posting information until your source tells you it is OK. Embargoes in the real world have a definite place: national security, public health and welfare, public safety, and financial information that could affect stock prices.

But in the gaming industry, are embargoes really necessary? What is the overarching public concern? In my time in the games industry, I have run into a few different embargo types:

1) A review cannot be posted until a specific date. Most of the time it is because that date is the day the game is released, but in some cases that date is because another site has an exclusive review.

2) A preview cannot be posted until a specific date. These tend to focus around events, such as E3 or the Tokyo Game Show, when writers get a sneak peek at what is being shown ahead of time and stories are embargoed until the start of the show or some other specified date.

3) A new game cannot be revealed until a specific date. This is sometimes tied to number 2, but can also be tied to an earnings call or a meeting with shareholders.

Let's dissect the process of the first two types of embargoes a bit more, beginning with reviews. When gold masters or boxed copies of a game arrive at an outlet for review, the embargo (if one is in place) is set for the date of release. Reviews timed for when the game hits shelves make sense, since that is when a review is most valuable: It informs the reader if the game is worth buying. If the gold master or boxed copies arrive early, the only concerns for the outlet are making sure that it has enough time to properly review the game before the release date, and ensuring that the information it provides to the readers is accurate.

But there is often an untold aspect involved in setting an embargo date: Some embargoes are in place for no other reason than to give another site an exclusive on that review. Let's call bullshit on this process right now. Did that site do any extra work to get the exclusive coverage -- and I mean, real legwork or investigative work, not just putting together the best "deal" for the publisher? No. The only work involved may have been making the review sound effusive enough to justify the high score that allows the site to keep the exclusive, thanks to certain restrictions occasionally requested by a publisher's marketing department. Embargoes designed to protect the publisher from a bad score, or a competitor's deal with a publisher, fly in the face of why embargoes were originally created, to protect the public interest -- not the publisher interest.

Yes, in the past, pre-Crispy, I was in the business of negotiating for exclusive reviews. First review always means the best traffic, right? The numbers bear that out. I came to realize exclusives were not worth the risk for games with extensive multiplayer components, because they couldn't properly be tested pre-release. How do you review a multiplayer game when you can't test it in real-world conditions against people who aren't developers and on servers not belonging to the developers or publishers?

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Responses

  • Jonty
    Jonty

    Sep 25 2008 7:05PM

    "Yes, first on the scene will get the initial hits, but in the end, no matter when info is released, intelligent readers will gravitate to the best-written, the most evocative and the most accurate information available." You seen IGN's traffic figures lately?

  • CG-Prophet
    CG-Prophet

    Sep 23 2008 1:07AM

    @TroyGoodfellow This is exactly what I was pointing out. Embargoes seem to be fast and loose for those willing to play ball and fire off a positive review with a score that fits in nicely with whatever Metacritic score they all need to hit. What's even more disturbing is how companies are so enamored with numbers from Metacritic and Gamerankings - these sites decide who gets bonuses and who get punished.

  • nickhg
    nickhg

    Sep 22 2008 5:22PM

    dont look at me im a noob

  • Alcibiades
    Alcibiades

    Sep 22 2008 12:01PM

    So, do the video game publishers send out copies to their 'friends' with the implicit threat that if the review is brutal, the next advanced copy may be a little slow getting to the writer's doorstep. Does this lead to the question whether or not to trust the first reviews anyway? And we wonder why a 7.5 out of 10 is really more of a 'this game sucks but we can't write that' situation. If I have to spend $50 on a game, I don't want some hastily published review with a thumbs up.

  • TroyGoodfellow
    TroyGoodfellow

    Sep 22 2008 11:53AM

    For me, the big problem with embargoes is that they aren't really embargoes much of the time. When positive reviews are given a waiver, publishers are trading in the perceived value of traffic numbers, giving sites an incentive to be a little bit nicer. Of course, that's a marketer's job - make things better for your company. I can't blame them for playing on these sorts of impulses. But if one site breaks an embargo, I don't see the embargo as being in place anymore.

  • Sep 22 2008 10:19AM

    I agree wholeheartedly, Jason. I'd love to see them eliminated, but unfortunately that needs to be a site's decision and as long as traffic is the overriding factor above and beyond the reader's needs for increased accuracy, then they will continue to happen.

  • Jason_McMaster
    Jason_McMaster

    Sep 22 2008 9:36AM

    Exclusive reviews are silly.

  • CG-Prophet
    CG-Prophet

    Sep 21 2008 10:20AM

    One of the problems is that some (not all) companies use embargos as a weapon. If you write a positive review you can break the embargo but if you write a bad review (like early Alone in the Dark reviews) then they use the embargo like a hammer..

  • unangbangkay
    unangbangkay

    Sep 20 2008 11:09PM

    Great piece. The practice of having exclusive reviews at all is a terrible one, and in my mind few things damage the credibility of a game site more. Reviewers are constantly accused of being biased or bad writers simply because gamers disagree with them, but kowtowing to that benefits no one.

  • RealUnimportant
    RealUnimportant

    Sep 20 2008 4:38AM

    You've anserwed your own question in the first paragraph: "Embargoes in the real world have a definite place: {snip} ... financial information that could affect stock prices." If you go around telling everyone the game's crap weeks before it's due for release, then no-one's going to buy it, which'll make the studios tank. Think about it, it's the same for movies; nothing gets out without their say-so except in rare cases, which they usually scream and bitch about anyway.

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Filed Under: embargoes, embargo, games industry, video game industry, videogame industry, pr, public relations, games journalism, videogame journalism, video game journalism, From the Pulpit
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